Position title
Realme Recruitment 2023 - Job Alert - Customer Support Analyst Post
Job Location
India
Remote work from: IND
Base Salary
Rs.15,800-Rs.22,300 Per month
Qualifications
12th Passed & Graduate
Employment Type
Full-time
Description
Realme Recruitment 2023
Realme is looking for Customer Support Analysts to join our team. The ideal candidate will have a strong understanding of customer service principles and procedures, as well as experience in providing customer support. The position will involve providing customer support to Realme customers, resolving customer issues, and providing feedback to the product team.
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Responsibilities:
- Answer customer queries via phone, email, and chat.
- Resolve customer issues in a timely and efficient manner.
- Escalate customer issues to the appropriate team as needed.
- Provide feedback to the Customer Service team on how to improve customer service.
- Stay up-to-date on Realme's products and services.
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Skills:
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills.
- Ability to remain calm and professional under pressure.
- Proficiency in Microsoft Office Suite.
Hiring organization
Date posted
July 20, 2023
Valid through
December 31, 2023
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