Indigo Recruitment 2023

The Customer Service Executive is responsible for providing excellent customer service to Indigo's customers. This includes handling customer inquiries and complaints, resolving issues, and providing information about products and services. The Customer Service Executive must also be able to work with other departments, such as sales and marketing, to ensure that customer needs are met.

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Responsibilities:

• Handle customer inquiries and complaints via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide information about Indigo's products and services
• Work with other departments to ensure that customer needs are met
• Stay up-to-date on Indigo's products and services
• Attend training and development programs

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Skills:

• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Proficiency in Microsoft Office Suite
• Experience with customer service software