Indigo Recruitment 2023

The Customer Care Associate is responsible for providing customer service to IndiGo customers. This includes tasks such as handling customer inquiries, resolving customer complaints, and providing customer support. The ideal candidate will have a strong understanding of customer service principles and be able to effectively communicate with customers.

Indigo Careers

Responsibilities:

• Handle customer inquiries
• Resolve customer complaints
• Provide customer support
• Answer customer questions
• Escalate customer issues as needed
• Maintain customer records

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Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer relationship management (CRM) software is a plus