Air India Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to Air India's customers. The Client Service Specialist will also be responsible for handling customer complaints and resolving customer issues.

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Responsibilities:

• Provide excellent customer service to Air India's customers.
• Handle customer complaints and resolve customer issues.
• Answer customer queries and provide information about Air India's products and services.
• Process customer bookings and reservations.
• Track and monitor customer satisfaction levels.

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Skills:

• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to handle difficult customers and situations.
• Ability to work under pressure and meet deadlines.