Indigo Recruitment 2023

IndiGo is looking for Customer Service Specialists to join our team. The ideal candidate will have a strong understanding of customer service principles and procedures, as well as experience in providing customer support. The position will involve providing customer support to IndiGo customers, resolving customer issues, and providing feedback to the product team.

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Responsibilities:

• Provide customer support to IndiGo customers
• Resolve customer issues
• Provide feedback to the product team
• Answer customer queries via phone, email, and chat
• Escalate customer issues to the appropriate team

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Skills:

• Strong understanding of customer service principles and procedures
• Experience in providing customer support
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Excellent communication skills