Jio Recruitment 2023

The Customer Service Supervisor is responsible for managing a team of customer service representatives. This includes tasks such as providing training and development, setting performance goals, and resolving customer complaints. The ideal candidate will have a strong understanding of customer service principles and be able to effectively manage a team.

Jio Careers

Responsibilities:

• Provide training and development to customer service representatives
• Set performance goals for customer service representatives
• Resolve customer complaints
• Monitor customer service metrics
• Oversee the day-to-day operations of the customer service department

Jio Jobs Near Me

Skills:

• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer service software is a plus