Jio Recruitment 2023

We are looking for a talented and experienced Customer Support Engineer to join our team. The ideal candidate will have a strong understanding of telecommunications technology and be able to provide technical support to customers. The Customer Support Engineer will be responsible for troubleshooting customer issues, providing technical support, and resolving customer complaints.

Jio Careers

Responsibilities:

• Provide training and development to customer service representatives
• Set performance goals for customer service representatives
• Resolve customer complaints
• Monitor customer service metrics
• Oversee the day-to-day operations of the customer service department

Jio Jobs Near Me

Skills:

• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer service software is a plus