Rapido Recruitment 2023

The Customer Service Executive is responsible for providing excellent customer service to Rapido's riders and captains. This includes resolving customer issues, answering questions, and providing feedback on the customer experience. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be passionate about providing excellent customer service.

Rapido Careers

Responsibilities:

• Respond to customer inquiries through email, chat, and phone calls
• Resolve customer issues in a timely and efficient manner
• Provide feedback on the customer experience
• Work with other departments to ensure a smooth customer journey
• Stay up-to-date on Rapido's products and services
• Maintain a positive and professional demeanor at all times

Rapido Jobs Near Me

Skills:

• Excellent communication skills (verbal and written)
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Passion for providing excellent customer service
• Proficiency in email, chat, and phone applications
• Knowledge of Rapido's products and services

Qualifications:

• Bachelor's degree in a related field
• 1+ year of customer service experience
• Experience with email, chat, and phone applications
• Knowledge of Rapido's products and services